Sunlync - Implementation Workflow

• Phase 1 - Implementation Team
  • Kick-Off Call
    • Kick-Off Email (Includes Documentation, Technical Guide and Download Links)
  • Project Manager Schedules Hardware Verification for Customer with Support

• Phase 2 - Support Team
  • Hardware Verification & Install
    • Hardware Verification
    • MySQL
    • Install SunLync
    • Hardware
    • 3rd Party Software
    • Educate!

• Phase 3 - Implementation Team
  • Training Sessions 1-6
  • If Applicable, Conversions, Split & Merges

• Phase 4 - Support & Implementation Teams
  • Preliminary Go Live
    • Technical Go Live (Support)
    • Software Go Live (Implementation)

• Phase 5 - Support & Implementation Teams
  • Final Go Live
    • Technical Go Live (Support)
    • Software Go Live (Implementation)

• Phase 6 - Sales & Billing
  • Customer Account Switched from Implementation to Supported (Gold/Platinum/Diamond)
  • Support Altered of Live Salon