SunLync Offline Utility SOP

This article explains how to properly set up and verify the SunLync Offline Utility, which allows POS computers to continue operating when the store temporarily loses connection to the server. It walks users through enabling Offline Utility for each store in Back Office, choosing which stores’ data should be downloaded, and saving those settings. The guide also covers how to update selected stores and highlights that downloading more stores requires more storage space on each POS computer.