Marissa Brown

This SOP outlines steps to troubleshoot, reset, and repair the SunLync Scheduler when sales goals are not updating or POS shows a desktop service error. It ensures Scheduler runs correctly on the s...

In this video, I walk you through the process of setting up shared packages, including inserting the membership and editing the FT Information Affiliate Package. I demonstrate how to affiliate the ...

In this video, I walk you through the process of setting up shared packages, including inserting the membership and editing the FT Information Affiliate Package. I demonstrate how to affiliate the ...

In this video, I walk you through the process of setting up combos in our system, specifically focusing on attaching them to products and memberships. We start by adding a combo to the discount tes...

In this video, I walk you through the process of adding combos in our back office system. We start by creating a new combo, which can be set as open-ended or within a specific date range. I demonst...

In this video, I walk you through the process of restarting the Sunlink Scheduler Service, which should only be running in one location at a time, typically on the server with the MySQL database. I...

In this video, I walk you through the process of upgrading from Sunlink version 9 to version 10. First, I emphasize the importance of backing up your existing files to ensure a smooth rollback if n...

In this video, I walk you through some basic T-Server troubleshooting steps. I explain how to ensure T-Server is running on the correct computer, check its status, and reset statuses if needed. I a...

In this video, I walk you through the process of adding pricing and codes for spray tan equipment in our Sunlink system. We start by setting up individual pricing records for each treatment, ensuri...

In this video, I walk you through the process of downloading and running TeamViewer with SubLink. First, you'll need to visit sublink.com and navigate to the support link to access the remote suppo...